Thursday, 4 August 2016

'How might we...' Questions (Provocations)

In our team meeting we produced seven questions for each of our three user personae using these prompts:

Increase The Good
Remove The Bad
Explore The Opposite
Question An Assumption
Go After The Adjective
Look For Unexpected Resources
Look For Similar Environments + Create An Analogy

This was helped us start to think of what we actually wanted to change about the city streets in the CBD and what we wanted to alter about our users' journeys. The seven prompts made us think about our insights about each user and their journey from many different angles. We ended up coming up with  a whole pool of relevant and good quality 'How might we' questions/provocations that we would have never have thought of without the prompts.

No comments:

Post a Comment